Contact Us

We're here to help! Whether you have a question about your order, need advice on sizing, or just want to say hello, we are ready to assist you.

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Get in Touch

We try to reply to all inquiries within 24-48 hours.

Customer Service Hours

Our support team is available during the following hours:

• Monday - Friday: 9:00 AM - 6:00 PM (EST)
• Saturday - Sunday: Closed

Please note: Emails received outside of business hours or on holidays will be answered on the next business day.

Common Questions

Before sending an email, you might find your answer faster in our help pages:

• Shipping & Delivery Info
• Returns & Refunds Policy
• Size Guide
• Frequently Asked Questions (FAQ)

Order Support

If you are contacting us regarding an existing order, please include the following to help us speed up the process:

• Your Order Number (e.g., #1001)
• The email address used at checkout
• A brief description of your issue

Report a Damaged Item

If your order arrived damaged or incorrect, please email us immediately (within 48 hours of delivery) and attach clear photos of the issue. We will resolve this for you as a priority.

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Business Information

Luvre Fashion is a registered entity in The Netherlands.

Legal Name: HHS Holding B.V.
Physical Address (Headquarters):
Govert Flinckstraat 271-2
1073 BZ Amsterdam
The Netherlands

Chamber of Commerce (KvK): 81721390
VAT Number: NL862194672B01
Email: info@luvrefashion.com